Opaass Healthcare Pvt. Ltd. follows a transparent and fair refund policy while ensuring operational feasibility of diagnostic services.
Sample Collection
Once a sample has been collected or processed, no cancellation or refund shall be applicable due to the irreversible nature of diagnostic procedures.
Service Cancellation
Cancellation requests must be made prior to sample collection. Acceptance of cancellation shall be at the sole discretion of Opaass Healthcare.
Refund Eligibility
Refunds, if applicable, shall be considered only in cases of duplicate payment or non-collection of sample due to internal operational issues.
Processing Time
Approved refunds will be processed within a reasonable timeframe using the original payment method wherever possible.
Discretion Clause
Opaass Healthcare reserves the right to refuse refunds in cases involving misuse, false claims, non-cooperation or policy violation.